• For ages 14–24 only. Frameline will contact enrollees for verification.
• Explorer Level Members will not receive a voucher, but are eligible for all basic Member benefits, including ticket discounts, invites to Members-only events, a mailed program guide, and priority entrance at all in-theater Festival screenings.
• To purchase your Member discounted tickets, sign in with your email or Member ID, go to the page of the film you want to see or stream, click Book Tickets, and you should see “Member” discounted tickets.
• JOIN or RENEW

• Available only to seniors (aged 65+), full-time students, and people with disabilities. 
• Two (x2) Festival vouchers, which are redeemable for regularly priced tickets (exclusions may apply).
• For seniors and students, Frameline will contact enrollees for verification.
• Tax deductible: $27
• JOIN or RENEW

• Two (x2) Festival vouchers, which are redeemable for regularly priced tickets (exclusions may apply).
• Tax deductible: $52
• JOIN or RENEW

• Four (x4) Festival vouchers, which are redeemable for regularly priced tickets (exclusions may apply).
• Tax deductible: $94
• JOIN or RENEW

• Six (x6) Festival vouchers, which are redeemable for regularly priced tickets (exclusions may apply).
• One (x1) Festival t-shirt
• Invitations to special partnered screenings throughout the year
• Tax deductible: $141
• JOIN or RENEW

• Twenty (x20) Festival vouchers, which are redeemable for regularly priced tickets (exclusions may apply).
• Two (x2) Festival t-shirts
• Donor recognition in Festival assets and online
• Invitations to special partnered screenings throughout the year
• Tax deductible: $460
• JOIN or RENEW

• One (x1) Gold Card
• Two (x2) Festival t-shirts
• Donor recognition in Festival assets and online
• One (x1) Invitation to special Festival events
• Invitations to special partnered screenings throughout the year
• Tax deductible: $720
• JOIN or RENEW

• Two (x2) Gold Cards
• Two (x2) Festival t-shirts
• Donor recognition in Festival assets and online
• On-screen Donor recognition at the Festival
• Three (x3) invitations to special Festival events
• Invitations to special partnered screenings throughout the year
• Tax deductible: $1,312
• JOIN or RENEW

• Two (x2) Gold Cards
• Two (x2) Prestige Passes
• Two (x2) Festival t-shirts
• Donor recognition in Festival assets and online
• On-screen Donor recognition at the Festival
• Four (x4) invitations to special Festival events
• Festival Lounge access during applicable Happy Hours
• Invitations to special partnered screenings throughout the year
• Tax deductible: $2,560
• JOIN or RENEW

• Two (x2) Platinum Cards
• Two (x2) Prestige Passes
• Two (x2) Festival t-shirts
• Donor recognition in Festival assets and online
• On-screen Donor recognition at the Festival
• Four (x4) invitations to special Festival events
• Festival Lounge access during applicable hours
• Invitations to special partnered screenings throughout the year
• Tax deductible: $4,720
• JOIN or RENEW

• Four (x4) Platinum Cards
• Two (x2) Festival t-shirts
• Donor recognition in Festival assets and online
• On-screen Donor recognition at the Festival
• Four (x4) invitations to special Festival events
• Festival Lounge access during applicable hours
• Invitations to special partnered screenings throughout the year
• Tax deductible: $9,120
• JOIN or RENEW

Using the links below, you can join or renew online:

• JOIN
• RENEW

Alternatively, you can mail a check, made out to Frameline, to 145 9th Street, Suite 300, San Francisco, CA 94103.

Festival benefits are valid only for the Festival year your Membership was purchased in. If benefits are not used, they do not accrue and cannot be used the following year.

You can select either Email or Membership Number (aka your Member ID #) to sign in.

If you don’t remember your password or don’t remember making one, click Forgotten Password. Make sure to enter the email address your Membership account is linked to.

If you can’t remember your Member ID #, this is located in your Welcome/Thank You for Renewing email. It’s also on your Membership purchase receipt; this is NOT the same as your Customer ID, which you do not need after you become a Member.

No, all Membership sales are final.

No, any transactions placed without accessing and/or applying your Member benefits will not be refunded or exchanged.

Make sure you’re subscribed to our email list! Please Note: If you unsubscribe from our e-news list — or any other emails from Frameline — the system unsubscribes you from all of our emails.

No. To ensure full compliance with current tax laws, the IRS does not allow DAF/QCD grants to be used for memberships that include benefits such as festival tickets, passes, or gala invitations.

Because of these rules, we are unable to apply your DAF/QCD gift toward a standard Frameline membership that includes these perks.

• Vouchers are complimentary to Frameline Members and may be redeemed for tickets to regularly priced Festival screenings. 
• Vouchers may NOT be used to access tickets for Opening Night, First Friday/Centerpiece, Pride Kickoff, or Closing Night films or parties.
• Before the Festival program goes live you will receive instructions on how to redeem them for tickets to Festival films.
• You will sign into your Frameline account on our home page to access these. We will update you closer to the ticket sale date when it’s time to sign into your Frameline account, via our homepage, to access your voucher. (Typically, we reach out soon after the Festival program is revealed.) After signing in, go to the page of the film you want to see, click “Book Tickets,” and you should see “Voucher – Member $0.”

How to Redeem Your Ticket Vouchers Online

All current Frameline Members have an account at frameline.org, which you may access by signing in on the Frameline homepage using either your email or unique Member ID. If you do not remember your password, make sure to click “Forgot Password.” You may access your account when you are ready to select or purchase your tickets.

• Go to https://www.frameline.org/festival/browse.
• Browse the film schedule and select the films you would like to see.
  • Vouchers may be used for any available in-person film program, excluding Opening Night, Centerpiece, Pride Kickoff, and Closing Night films.
• Select the Book Tickets button found at the bottom half of each film page.
• Once you have logged in, you can select a ticket quantity from either Voucher – Member $0, Member discount, or General Admission. You need to be logged in to your Frameline account to see Voucher $0 and discounted prices. 
• If you have any issues during the sign-in process or cannot see the Voucher or Member discount options, please contact the Box Office (information below).
• After selecting tickets, click Add to Cart.

• You may continue shopping or select Checkout if you’ve finished selecting your films. Note: Tickets sit in your cart for 15 minutes before being released back, so be sure to checkout in a timely fashion.
• You MUST select Finalize to complete the entire checkout process for your complimentary vouchers to be redeemed. Please review your order closely. Note: There is no per-ticket service charge for $0 (all-voucher) orders. Once your order has been finalized, there are no refunds or exchanges.

• After finalizing the order, you will receive on-screen and email confirmations of your order. If you do not see the confirmation email after finalization, look in the junk/spam folder of your inbox. The sender will be boxoffice@frameline.org.  
• Any transactions placed without accessing your Member benefits will not be refunded or exchanged.

If you have any questions or need assistance, please call our box office at (415) 273-0606 (Monday–Friday, 10 am to 5 pm PT) or email boxoffice@frameline.org.

• A Gold Card allows the bearer complimentary and priority admission to all Festival screenings, including Opening Night, First Friday/Centerpiece, Pride Kickoff, and Closing Night films, as well as the Opening Night party and Pride Kickoff party. 
• A Gold Card allows the bearer complimentary streaming access when applicable.
• A Gold Card bearer may be accompanied in line by one (x1) guest with their own valid ticket or pass. 
• Seating is guaranteed until 20 minutes prior to showtime, or until pass holder allotment has been reached. 
• A Gold Card-specific entry line for screenings is dependent on theatre/staff capacity; otherwise, entry is via the standard Frameline Member line.
• Gold Cards are sent by email in the days leading up to the Festival; if renewing/joining during the Festival, your card will be issued by email within 48 hours of renewal/joining. 
• A Gold Card also entitles the bearer to register for complimentary admission to the Festival’s smaller venues.

• A Platinum Card allows the bearer complimentary and priority admission to all Festival screenings, including Opening Night, First Friday/Centerpiece, Pride Kickoff, and Closing Night films, as well as the Opening Night party and Pride Kickoff party. 
• Platinum Card holders also receive reserved seating at Prestige screenings.
• A Platinum Card allows the bearer complimentary streaming access when applicable.
• Seating is guaranteed until 20 minutes prior to showtime, or until pass holder allotment has been reached.
• For most screenings, Platinum Card bearers are allowed immediate entry to screenings upon arrival. Depending on theatre/staff capacity and showtime, Platinum Card holders may be asked to join the standard Frameline Member line.
• Platinum Cards are sent by email in the days leading up to the Festival; if renewing/joining during the Festival, your card will be issued by email within 48 hours of renewal/joining. 
• A Platinum Card entitles the bearer to register for complimentary admission to the Festival’s smaller venues.

Your Gold & Platinum Cards provide full access to Frameline’s in-person screenings, but we are continuing our 2024 and 2025 practice of complimentary registration for smaller venues.

You will need to complete online registration to secure complimentary tickets to screenings at the following venues:

·       The Roxie Theater

·       The Vogue Theatre

·       BAMPFA

·       The New Parkway Theater

·       The Festival Hub at Hamburger Mary’s

Please Note: All screenings that take place at The Castro Theatre will NOT require online registration; you may simply show up with your Gold/Platinum Card QR Code. Same with the Opening Night and Pride Kickoff parties.

How to Register for Complimentary Tickets — Neighborhood Venues ONLY:

All current Frameline Members have an account at frameline.org, which you may access by signing in on the Frameline homepage using either your email or unique Member ID. 

If you do not remember your password, make sure to click “Forgot Password.” You will receive an email announcement when your registration opens.

• Log in to your Frameline online account on frameline.org by selecting the person icon at the top right of the homepage. Enter your email or Membership ID# and password. If you can’t remember your password, click Forgotten Your Password? to reset it. 
• Navigate to https://www.frameline.org/festival/browse.
• Browse by VENUE for films at our five Neighborhood venues – Roxie, Vogue, BAMPFA, Hamburger Mary’s, and New Parkway

• Select the Book Tickets button found in the lower half of each film page.
• Select the Ticket Type called Gold/Platinum Access.
• You can select one ticket per Gold Card. If you want to purchase additional tickets, you can do so at the Member discounted price.

• You may continue shopping or select Checkout if you’ve completed selecting your films. Note that tickets sit in your cart for up to 15 minutes before being released.
• Please review your order closely before you Finalize. Note: There is no per-ticket service charge for $0 (all-voucher) orders. Once your order has been finalized, there are no refunds or exchanges.
• After finalizing the order, you will receive on-screen and email confirmations of your order. If you do not see the confirmation email instantly after finalization, try looking in the junk or spam folder of your inbox for it. The sender will be boxoffice@frameline.org.  
• You will NOT need to do this for any films at The Castro Theatre; your Gold Card allows you access to all screenings at those venues without registration. You also don’t need to do this for Opening Night and Pride Kickoff parties.
• Any transactions placed without accessing your Member benefits will not be refunded or exchanged.

If you have any questions or need assistance, please call our box office at (415) 273-0606 (Monday–Friday, 10 am to 5 pm PT) or email at boxoffice@frameline.org.

A Prestige Pass allows the bearer admission to most of the Festival screenings being held at The Castro Theatre. Restrictions: Opening Night, Centerpiece, Pride Kick-off, and Closing Night are not part of this pass. More details will be made available closer to the Festival.

• At most Festival venues, the dedicated Frameline Member line allows current Members to queue for priority entrance. A Member-priced ticket, Membership receipt, or other proof of Membership (thank-you letter, renewal letter, etc.) is required to access this dedicated line.
• For Gold and Platinum Cardholders, please see the above Gold Card and Platinum Card sections for more information on your lines.

• Outside of your allotted vouchers, your Frameline Membership allows you to purchase additional Festival tickets at a discount for friends and family.
• Discounted tickets are limited to two (x2) per screening and may be purchased at any time, including day of. 
• Once you’ve hit your two (x2) discounted tickets allotment, any additional tickets for the same program must be purchased at full price.

• In order to receive recognition on Festival assets (program guide, on screen, etc.), your Membership must be current as of April 1st of that year’s Festival and remain valid through that year’s Festival.
• To receive recognition on Frameline’s website, your Membership must be current by September 1 and/or April 1 for website recognition since the list is updated twice a year.
• Recognition is for Patron and above levels

Frameline will screen films at The Castro Theatre, The Roxie, The Vogue, The Festival Lounge at 531 Castro St (Hamburger Mary’s), The New Parkway, and BAMPFA.

Before Frameline50 starts:

The Festival Hub at Hamburger Mary’s (531 Castro Street)

MAY 14–JUNE 14

• Open Thursdays & Fridays from 3–7 PM
• Open Saturdays & Sundays from 1–7 PM

Please Note: The Festival Hub is not open Monday–Wednesday during this period.

During the Festival

Please go to venue box offices to purchase tickets during the Festival. At Frameline50, Box Office locations open one hour prior to the start time of each screening at the corresponding venue.

Tickets will not be sold at our Festival Hub during the Festival.

Pre-Festival

Before Frameline50 starts, pick up your Festival shirt, buy tickets, and check out merch at the following locations:

The Festival Hub at Hamburger Mary’s (531 Castro Street)

Shirts are available for pick-up or purchase now!

Festival Hub hours until June 14

• Open Thursdays & Fridays from 3–7 PM
• Open Saturdays & Sundays from 1–7 PM

Please Note: The Festival Hub is not open Monday–Wednesday during this period.

During the Festival

Pick up shirts or purchase your shirts/merch at:

The Festival Hub at Hamburger Mary’s (531 Castro Street)

6/18–6/21: 9:30 AM—6 PM

6/22: 1:30–6 PM

6/23–6/26: 9:30 AM–6 PM

The Frameline Lounge is located inside of The Festival Hub at Hamburger Mary’s on 531 Castro St.

The Lounge portion of the Festival Hub is only open to select badge holders.

Lounge Hours:

• 6/18–6/21: 9:30 AM—6 PM
• 6/22: 1:30–6 PM
• 6/23–6/26: 9:30 AM–6 PM

The meaning of a show being AT RUSH is when all advance tickets have sold out. Sometimes we release more tickets for a few At Rush shows as part of the daily ticket release during the Festival. We will have a Rush line at shows too, meaning more tickets may be available just before showtime that can be accessed by those who decide to try and wait in that line.

Yes! Gold and Platinum Cards allow the bearer complimentary and priority admission to all Festival screenings, including Opening Night (Lady Champagne), Centerpiece (Barbara Forever), Pride Kickoff (Hunky Jesus), and Closing Night (TBA) films, as well as admission to the Opening Night and Pride Kickoff parties.

No, Member vouchers may not be used to access tickets for Opening Night (Lady Champagne), Centerpiece (Barbara Forever), Pride Kickoff (Hunky Jesus), or Closing Night (TBA) films or parties.

You do get Member discounts on these screenings and parties. To see your Member discounted prices, make sure you are signed into your Frameline account beforehand.

No, Prestige Passes do not include access to screenings for Opening Night (Lady Champagne), Centerpiece (Barbara Forever), Pride Kickoff (Hunky Jesus), or Closing Night (TBA) films or parties.

If you are a Member, you do get Member discounts on these screenings and parties. To see your Member discounted prices, make sure you are signed into your Frameline account beforehand.