• All seats are general admission; seat saving is NOT permitted. 
• Even if you are attending a second screening, you MUST vacate the theater between screenings so that staff members can ensure the space is clean for the next showing.
• Frameline’s events are smoke-free. While waiting in line, please be considerate of our neighbors and local businesses. We remind patrons that it’s now illegal to smoke while waiting in line or near entrances to venues. 
• Frameline believes in everyone’s right to use the restroom they are most comfortable with. Please disregard any exclusionary signage that may be visible at our venues.
• Please refrain from wearing perfumes and other scented products so that attendees with environmental sensitivities can comfortably enjoy the films.

Frameline’s mission is to change the world through the power of queer cinema by connecting filmmakers with audiences in the Bay Area and around the world. We value creative expression, diversity in all its forms, and the multitude of lived experiences and perspectives of those who make up our community. While we appreciate well-intentioned dialogues and the sharing of differing opinions at the  Festival, we will NOT tolerate harassment, discrimination, or abusive behavior in any form. 

When attending Frameline events, all guests, filmmakers, staff, volunteers, press, vendors, partners, sponsors, and Festival participants are expected to conduct themselves in a professional and respectful manner in order to uphold our organization’s commitment to hosting safe, inclusive experiences for the LGBTQ+ community and our allies.

That said, our events are to be free of harassment and discrimination based on sex, sexual orientation, gender identity, gender expression, race, ethnicity, nationality, religion, class, age, or ability. Harassment, including threatening behavior, language, and/or physical acts of violence, will NOT be tolerated. When this Code of Conduct is violated, Frameline reserves the right to revoke, without notice or refund, tickets, passes, credentials, or access to our events and venues.

Any individual who witnesses or experiences a violation of this Code of Conduct should inform a Frameline staff member immediately. If a staff member is not present, report violations of Frameline’s Code of Conduct to  info@frameline.org.

Frameline recognizes that public health guidelines are constantly evolving, especially in the wake of the height of the COVID-19 pandemic. As such, health and safety policies are subject to change in the lead-up to our events.

The use of face masks is strongly encouraged at all Frameline events, especially those that take place indoors. However, masking is NOT mandatory at this time.

At this time, Frameline does NOT require proof of vaccination to attend our events. If you have tested positive for COVID-19, or are feeling under the weather, please be considerate of fellow festival-goers, staff, and volunteers when deciding to attend an in-person event.

An inherent risk of exposure to COVID-19 exists in any public space where people are present or gathering. By attending Frameline events, you expressly agree to comply with all rules and safety guidelines put in place by the event organizers and voluntarily assume all risks related to exposure to COVID-19, waiving all claims and potential claims against the event organizers and their affiliated companies relating to such risks.