We're excited to keep you in the loop on all things Frameline (with no spam - ever!)
For Frameline48, please note some key adjustments for Gold/Platinum Card holders. Your Gold/Platinum Card benefit provides all-access to Frameline’s in-person and streaming films from anywhere in the US.
As mentioned at our most recent Member Town Hall, on our Membership webpage, and in our recent Membership mailer: We are reviving a pre-2020 practice of a registration for Gold/Platinum Card holders for screenings at Frameline48’s Neighborhood venues. Access the online registration to secure your complimentary tickets, as entitled by your Gold/Platinum Card benefits, at all Frameline48 screenings at these specific venues:
· The Roxie
· The Vogue
· KQED
· The Stud
· The New Parkway
Please see further below for registration instructions. As a Card holder, you may register starting Wed, May 22 for Platinum and Thurs, May 23 for Gold. You will receive an email announcement when your registration opens.
Screenings at our two Palace Venues (The Palace of Fine Arts and The Herbst Theatre) will not require registration to secure your complimentary ticket(s); you may simply show up to all Frameline48 screenings at those two venues with your Gold/Platinum Card QR code. Your card will be sent electronically in the days leading up to Opening Night. This email will come from boxoffice@frameline.org and will contain a link to a digital QR Code. For Palace of Fine Arts and The Herbst Theatre screenings, please have your QR code ready for volunteers to scan when you arrive at the theater venues. For our Neighborhood venues, please have your complimentary tickets ready for scanning.
To Register For Your Complimentary Tickets Online for Frameline48’s Neighborhood Venues:
All current Frameline Members have an account at frameline.org, and you may access yours using your Membership ID#, which can be found on your Membership order confirmation from boxoffice@frameline.org. If you did not receive an email, please check your spam folder. You may access your account when you are ready to select or purchase your tickets. You will receive an email announcement when your registration opens.
If you have any questions or need assistance with your online order, please call our box office at 415-360-2507 or email us at boxoffice@frameline.org.
Missed out on the registration or changed your mind and want to see a film? You can show up to a Neighborhood venue and stand in our Rush line for passholders. If we have room and you arrived early enough, we can scan your QR code to allow you entrance. If you do not have access to a smartphone, you can bring a printout of your QR code or ticket to the theater.
Additional tickets can be purchased at a discounted Member price. If you cannot locate your Gold/Platinum QR Code by June 18, please check your email’s spam/junk for any emails from boxoffice@frameline.org before contacting the Box Office.
Lines at Venues:
Gold Card Holders with Registrations at Roxie, Vogue, New Parkway, KQED, and Stud: Please join the “Priority” line with the e-ticket for your registered screening.
Platinum Card Holders with Registrations at Roxie, Vogue, New Parkway, KQED, and Stud: you will not need to wait in line. Please find a ticket scanning associate to let them know you have a Platinum Card AND a ticket for this film.
Gold and Platinum Card Holders who did not register for screenings at the Roxie, Vogue, New Parkway, KQED, and Stud but would still like to attend the screening, please proceed to the “Rush” line.
At the Palace/Herbst Gold Card holders: proceed to the “Gold Pass/Priority” line
At the Palace/Herbst Platinum Card holders: you will not need to wait in line, and prior to the Festival, our Seat Captain will coordinate your reserved seating at these two venues.
We're excited to keep you in the loop on all things Frameline (with no spam - ever!)