Tickets & Pricing
Advance Tickets On-Sale Dates
Members-only advance ticket sales start Wednesday, May 22 at 9:00AM.
General ticket sales start Tuesday, May 28 at 9:00AM.
Frameline membership provides significant savings on tickets and fabulous year-round benefits! Become a member today! Click here for more information.
How to Buy Tickets
Online, 24 hours a day
Ordering online is easy-just browse our website, find a film you want to see and from the film detail page, click the "buy tickets" button in the box with the date and time of the screening you wish to purchase. If you're a Frameline member, make sure to login to your account in order to get your member discount! Visa, MasterCard, Discover and American Express are accepted.
Frameline43 Box Office, presented by Showtime®
470 Castro Street
(across from the Castro Theatre) (Map it)
Box Office Dates:
- May 24 - 26: Members Only
- May 28 - June 29: General Public
Box Office Hours:
- May 24 - June 1: Open 3-7pm, CLOSED Memorial Day
- June 3 - June 19: Open Monday to Saturday, 3-7pm, CLOSED Sundays
- June 20 - 29: Open Daily, 3-7pm
- Walk-up Ticket Sales
- Membership Services
- Festival T-Shirt Redemption (present member card - no voucher required)
- Festival Merchandise
- General Festival Information
You may also purchase tickets, passes, and memberships at each festival venue box office beginning one hour prior to the first screening of the day. Visa, Mastercard, Discover, American Express, personal checks, and cash are accepted.
Ticket Delivery Via Mail
Tickets/passes purchased online or over the phone before June 10 will be mailed within seven to ten business days to the billing address listed on the ticket order.
NOTE: Orders received on or after June 10 will automatically be placed at Will Call.
Tickets held at Will Call will be available at the theater of the ticket order's first screening, ONLY on the day of that screening. Will Call will open one hour prior to the first screening of the day at each venue. If you miss the first screening for which you have Will Call tickets, we'll hold your tickets at the theater where your next screening takes place (and so on). Only those people listed on the ticket order will be allowed to pick up Will Call tickets. Please bring a valid photo ID so our Will Call volunteers can make sure you get the proper tickets.
At Rush? You MIGHT still get in!
When advance tickets are no longer available, a separate Rush Line will form outside the venue, anywhere from 15 minutes to one hour prior to the screening. As soon as the number of unoccupied seats has been determined, typically a few minutes before showtime, those tickets will be sold to individuals in the Rush Line.
View all current films at or near Rush here.
Individual Ticket Prices
General Public $15.00
Discount: Students/Disabled/Seniors $13.00
General Public $20.00
Opening Night Film & Gala
General Public $90.00
Opening Night Film Only
General Public $35.00
Closing Night Film & Party
General Public $60.00
Closing Night Film Only
General Public $35.00
If you have questions regarding a ticket order or to leave a question via voicemail for the Box Office staff, please call 415.552-5580. The Box Office will answer calls 10am-5pm, Monday-Friday.
The Fine Print
All programs are subject to change without notice. All orders are final. No refunds or exchanges are given, except in the case of program cancellations. Frameline is not responsible for lost, stolen, forgotten or damaged tickets or passes, or any item misdirected by the Post Office. Service fees are non-refundable. The service fee is $1.00 per ticket or pass. Returned checks are subject to a $25.00 fee. All seats are general admission, and multiple seat-saving is not permitted. Seating is available at all performances on a first-come, first-served basis. Passholder seating is guaranteed up to 20 minutes prior to screening. No late seating.
No infants in arms, with the exception of the Family Matinee screening on Sunday, June 23. Please be aware that some films may not be suitable for youth. Parental discretion is advised.
Film length, as listed in the program, represents the best available information at press time. Length of film does not include introductions or Q&A sessions following the screening.
Cameras and recording devices are not permitted in the theater. Please silence all mobile devices when in the theater.