VENUE RULES + FAQs
What are the mask guidelines?
Anyone over the age of 2 is required to wear a mask except when drinking or eating. These precautions apply to all patrons and staff — including those who have received vaccinations. Staff who are handling food/drinks will wear gloves as well.
Does the venue offer seat reserves?
We are now offering reserved seating to ensure appropriate social distance in the auditorium. Our staff will assist with seating prior to the start of each movie.
Will tickets be sold onsite?
No, patrons are strongly encouraged to purchase tickets online in advance.
What is the restroom situation?
Restrooms are gender neutral. Touchless soap dispenser and faucet available in our newly renovated and ADA accessible bathroom.
Will the concessions stand be open?
Yes, all concession items will be available for credit card purchase only. Items must be consumed only when you’re in your seat.
What procedures and protocols are being implemented to maintain a clean and healthy environment?
Roxie staff members will be sanitizing high-contact surfaces frequently. This includes all door handles, countertops, bathroom stalls, faucets, etc. Seating will also be thoroughly cleaned and sanitized between each screening. The lobby, box office and restrooms will be cleaned after each screening has started — and concessions will be cleaned at frequent and regular intervals.
What is the air ventilation situation?
The Roxie has installed an HVAC system to increase air ventilation, filtration and purifying, Reme Halo UV lights system and Accuclean air cleaner.
My pass gives me access to the in-person screenings. How do I reserve my ticket?
If your pass gives you access to in-person screenings, we will email you instructions on how to reserve your ticket. You must have a ticket to enter the venue.